Support Services - Here to help you

The most valued area of our company is the service we provide, at 5 Star we want exceed your expectations. We take the stress away and bring you a reliable service that you can trust.

Network Support

If your network system is not performing to the full potential and holding your company back, then don't waste another second. Call 5 Star and we will send one of our experienced consultants to find the setback and move your company forward.

"We undertook a major upgrade to our server and desktops and experienced a trouble-free transfer from old to new. The 5 Star project manager is regarded as an essential part of our team."

Brian Pratt, Finance Director
WW Martin (Thanet) Limited

Support is available to all clients, if you want complete efficiency and effective management of your network; it's only a phone call away. 5 Star provide an experienced friendly network support team, who are available to help you when you need it.

Accounting Support

When choosing a new accounts package you need to make sure you find the right investment to fit your company. But how do you know if the package is the right one for your company? There are so many different solutions that approach you, the results is you end up confused and detracted from what your company truly needs.

5 Star have a team of highly experienced and knowledgeable consultants that will take time to understand how your company works, and will find the right package to suite your business. We make sure the process is easy for you and your company; we have a project management scheme to make sure that through implementation stages by our implementation consultants we give you the time to understand your new investment.

But it does not stop there.....

Once you have your system live 5 Star will automatically give you the opportunity to come to our head office and have a day of training on your system. Training courses can be found via our website under training at 5 Star home page.

We offer FREE monthly courses and bespoke courses to meet specific needs, we want to make sure that your company is confidant with your new investment and that it's driving your company forwards. Our training is conducted by members of our support team, over time you will build a relationship with the team members, and as a result you will be confident in running your system. If you decide to attend one of our popular training sessions you will also get the chance to the names to the faces.

"5 Star have great training facilities, the day was enjoyable, and most of all I gained the crucial knowledge that I needed. I had the opportunity to ask specific questions about the system from the highly knowledgeable trainer"

Other services include

By now you are aware how important quality of service is to 5 Star, and to your company. If you would like to discuss any points mentioned or have general questions, please do not hesitate to call our friendly consultants on 01843 844020.

Find out more about 5 Star's Web Support System

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